FAQ

FAQ

1. What is Pure Harmony?
Pure Harmony is an online store offering a curated selection of home products from trusted brands that reflect a calm and balanced lifestyle.

2. Where do you ship?
We currently ship to Belgium, Netherlands, Germany, France, & Luxembourg.

3. How long does delivery take?
Delivery usually takes between 3–7 business days, depending on your location.

4. What payment methods do you accept?
We accept major credit and debit cards, as well as secure online payment options at checkout.

5. Can I return my order?
Yes. You can return items within 30 days of delivery if they are unused and in their original packaging.

6. How do I start a return?
Please follow the instructions on this page. 

8. How can I contact customer service?
You can reach us at info@p-harmony.eu. We aim to reply within 1–2 business days.