General terms and conditions
Terms and Conditions
OVERVIEW Welcome to Pure Harmony! The terms "we," "us," and "our" refer to Pure Harmony. Pure Harmony operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a carefully curated shopping experience (the "Services"). Pure Harmony is powered by Shopify, which enables us to offer the Services to you.
The following terms and conditions, along with any policies referenced herein (these "Terms and Conditions"), describe your rights and responsibilities when using the Services.
Please read these Terms and Conditions carefully, as they contain important information about your legal rights and cover topics such as warranty disclaimers and liability limitations.
By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree to these Terms and Conditions or our Privacy Policy, you may not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms and Conditions, you declare that you are at least of legal age in your state or province of residence, and that you have given us permission to allow minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing or viewing our online stores or purchasing products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for securing your account information and for all activities on your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or the appearance of products may differ from how they appear on your screen, depending on the device you use to browse the store and your device’s settings and configuration.
We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or match what is displayed or depicted in our online stores.
All product descriptions may be changed at any time without prior notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS When you place an order, you make an offer to purchase. Pure Harmony reserves the right to accept or reject your order for any reason at its sole discretion. Your order is only accepted when Pure Harmony confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as Pure Harmony may not be able to accommodate cancellation requests after an order has been accepted. In the event we do not accept, modify, or cancel an order, we will try to notify you via the email address, billing address, and/or phone number provided when placing the order.
Your purchases are subject only to return or exchange in accordance with our Return Policy.
You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING Prices, discounts, and promotions may change without prior notice. The price charged for a product or service is the price in effect at the time the order is placed and is stated in your order confirmation email. Unless expressly stated otherwise, listed prices exclude taxes, shipping fees, handling fees, customs, or import duties.
Prices in our online stores may differ from prices in physical stores or in online or other stores operated by third parties. We may offer promotions through the Services from time to time that can affect pricing and are governed by separate terms. If there is a conflict between the terms of a promotion and these Terms and Conditions, the promotion terms will apply.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases in our stores. You agree to update your account and other information, including your email address, credit card numbers, and expiration dates, in a timely manner so that we can complete your transactions and contact you if necessary.
You represent and warrant that (i) the credit card information you provide is accurate, correct, and complete, (ii) you are authorized to use this credit card for the purchase, (iii) charges you incur will be honored by your credit card company, and (iv) you will pay the charges you incur at the stated prices, including shipping and handling fees and all applicable taxes, if any.
SECTION 5 - SHIPPING AND DELIVERY We are not liable for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control. Once we transfer products to the carrier, ownership and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY Our Services, including but not limited to all trademarks, brands, texts, displays, images, graphic elements, product reviews, video and audio, and their design, selection, and arrangement, are owned by Pure Harmony, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms and Conditions grant you permission to use the Services solely for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written consent. Except as expressly stated herein, nothing in these Terms grants any license or other rights under any patent, trademark, copyright, or other intellectual property of Pure Harmony, Shopify, or any third party. Unauthorized use of the Services may violate federal and national intellectual property laws. All rights not expressly granted herein are reserved by Pure Harmony.
The names, logos, product and service names, designs, and slogans of Pure Harmony are trademarks of Pure Harmony or its affiliates or licensors. You may not use such trademarks without prior written permission from Pure Harmony. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS You may gain access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control or input over.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We are in no way liable for any damage arising from or related to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should be familiar with and agree to the terms under which tools are provided by the relevant external provider(s).
We may also offer new features through the Services in the future (including the introduction of new tools and resources). Such new features are also considered part of the Services and are subject to these Terms and Conditions.
SECTION 8 - LINKS TO THIRD PARTIES The Services may contain materials and hyperlinks to websites provided or managed by third parties (including embedded third-party functionality). We are not responsible for investigating or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access these third-party materials or websites, you do so at your own risk.
We are not liable for any damage or loss related to your access to third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. Please carefully review the policies and practices of third parties and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the respective third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY Pure Harmony is powered by Shopify, which enables us to offer the Services to you. However, all sales and purchases you make in our store are conducted directly with Pure Harmony. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Pure Harmony, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Pure Harmony.
SECTION 10 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. Information you submit to the Services is forwarded to and shared with Shopify and third parties who may be located in countries other than where you reside, to provide you with services. Please see our privacy policy for more details on how we, Shopify, and our partners use your personal information.
SECTION 11 - FEEDBACK If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. For example, we may use our rights under this license to manage, deliver, evaluate, improve, and promote the Services.
You also represent and warrant that: (i) you own all Feedback or have all necessary rights to it; (ii) you have disclosed any fees or incentives you have received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms and Conditions. We are and will not be obligated in any way to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we, at our sole discretion, consider unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that infringes on intellectual property rights or these Terms and Conditions.
You agree that your Feedback will not infringe on the rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, offensive, or obscene content, nor will it contain any computer virus or other malware that could affect the operation of the Services or a related website in any way. You may not use a false email address, impersonate someone else, or otherwise mislead us or third parties about the origin of the Feedback. You are solely responsible for all Feedback you post and its accuracy. We accept no responsibility and assume no liability for Feedback posted by you or a third party.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, offers, shipping costs, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is incorrect at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USE You may only access and use the Services for lawful purposes. You may not directly or indirectly access or use the Services: (a) for any unlawful or malicious purpose; (b) to violate international, federal, provincial, or national regulations, rules, laws, or local ordinances; (c) to infringe on our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, belittle, intimidate, or hurt our employees or other individuals; (e) to provide false or misleading information; (f) to send, receive, upload, download, use, or reuse material that does not comply with these Terms and Conditions; (g) to send or cause to be sent advertising or promotional material, including "junk mail," "chain letters," "spam," or similar requests; (h) to impersonate another person or entity; or (i) to engage in other behavior that restricts or impairs the use or enjoyment of the Services by others, or that, in our opinion, may harm Pure Harmony, Shopify, or users of the Services or expose them to liability.
Daarnaast ga je ermee akkoord niet: (a) virussen of andere soorten kwaadaardige code te uploaden of verzenden; (b) enig deel van de Diensten te reproduceren, dupliceren, kopiëren, verkopen, doorverkopen of exploiteren; (c) persoonlijke informatie van anderen te verzamelen of bij te houden; (d) te spammen, phishen, farmen, voorwendsels te gebruiken, te spideren, te crawlen of te scrapen; of (e) de beveiligingsfuncties van de Diensten of gerelateerde websites te verstoren of te omzeilen. We behouden ons het recht voor om jouw account op elk moment zonder kennisgeving op te schorten, uit te schakelen of te beëindigen als we vaststellen dat je een deel van deze Algemene Voorwaarden hebt geschonden.
SECTIE 14 - BEËINDIGING We kunnen deze overeenkomst of jouw toegang tot de Diensten (of een deel daarvan) naar ons uitsluitend oordeel op elk moment zonder kennisgeving beëindigen, en je blijft aansprakelijk voor alle verschuldigde bedragen tot en met de datum van beëindiging.
De volgende secties blijven van kracht na beëindiging: Intellectuele Eigendom, Feedback, Beëindiging, Disclaimer van Garanties, Beperking van Aansprakelijkheid, Vrijwaring, Scheidbaarheid, Ontheffing; Volledige Overeenkomst, Overdracht, Toepasselijk Recht, Privacybeleid en alle andere bepalingen die naar hun aard na beëindiging van kracht moeten blijven.
SECTION 15 - DISCLAIMER OF WARRANTIES The information presented on or through the Services is made available solely for general informational purposes. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising
EXCEPT AS EXPRESSLY STATED BY PURE HARMONY, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY WARRANTIES, GUARANTEES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, WARRANT, OR ENSURE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 16 - LIMITATION OF LIABILITY TO THE EXTENT PERMITTED BY LAW, PURE HARMONY, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, DATA LOSS, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR A PRODUCT.
SECTION 17 - INDEMNIFICATION You agree to indemnify, defend, and hold harmless Pure Harmony, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from all losses, damages, liabilities, or claims, including reasonable attorney’s fees, arising out of or related to (1) your breach of these Terms and Conditions or the documents they reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any claim to be indemnified, provided that failure to notify in a timely manner does not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claims at your expense, including the choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.
SECTION 18 - SEVERABILITY If any provision of these Terms and Conditions is deemed unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the maximum extent permitted by applicable law, and the unenforceable part shall be considered severed from these Terms and Conditions; such a determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT The fact that we do not exercise or enforce a right or provision of these Terms and Conditions does not constitute a waiver of that right or provision.
These Terms and Conditions and all policies or operational rules published by us on this site or relating to the Service constitute the entire agreement and understanding between you and us and apply to your use of the Service, superseding all prior or contemporaneous agreements, communications, and proposals, oral or written, between you and us.
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafter.
SECTION 20 - ASSIGNMENT You may not delegate, transfer, or assign this Agreement or your rights or obligations under these Terms and Conditions without our prior written consent, and any attempt to do so is void and of no effect. We may assign, transfer, or delegate these Terms and Conditions and our rights and obligations without your consent or notice.
SECTION 21 - GOVERNING LAW These Terms and Conditions and all separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and national or territorial courts in the jurisdiction where Pure Harmony has its headquarters. You and Pure Harmony consent to the jurisdiction and personal jurisdiction of such courts.
SECTION 22 - HEADINGS The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms and Conditions.
SECTION 23 - CHANGES TO THE TERMS AND CONDITIONS You can view the most recent version of the Terms and Conditions at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of significant changes to these Terms and Conditions in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after changes to these Terms and Conditions have been posted constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION Questions about the Terms and Conditions can be sent to info@p-harmony.eu.
Our contact details are listed below:
Pure Harmony info@p-harmony.eu
Oudergemselaan 72, 1933 Sterrebeek, Belgium +32 474 93 54 29
BE0784766226